Order Confirmation: We’ll email you within 24 hours of your order to confirm all the details.

Turnaround Time: Customization typically takes 1–3 months to complete, with an additional 8–20 business days required for delivery, depending on your location.

Customization Requirements: Please provide clear, well-lit reference photos, including the front view, side profiles, back view, hair color, facial expression, and pose. Additional reference images are welcome.
(Please upload the images and add them to the cart before checking out,you can also send us images via email. Our email address: services@interestingmore.com

Additional Notes
Revisions: Up to three revisions are permitted during the customization production period.
Craftsmanship: Each piece is expertly handcrafted using needle felting, ensuring a truly unique, one-of-a-kind custom design.

Materials: Made from high-quality Australian Merino wool for a soft, lifelike texture.
Please avoid water exposure, as wool felt is not water-resistant.
Frame & Background: Background and frame colors are automatically selected to best complement your pet’s style.

Customization Details: Each wool felted pet is carefully tailored to resemble your pet, including details such as facial expressions, open mouths, birthmarks, spots, and other unique features.
Communication: Clear and ongoing communication is essential for achieving the best result.
It is our pleasure to create something truly special for you.

If you're unhappy with your purchase, we'll find a solution for you. As this is a custom-made product, returns are not accepted; however, a refund may be negotiated. The specific refund amount will be determined based on your order details. Returns will be refunded to the original payment method or as a store credit. We do our best to make you comfortable, because let's face it, you're the best.

Store in a dry place, do not wash with water.